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Microsoft Dynamics 365 CRM for Semiconductor/Fabless Semiconductor

Why Us

Free White Paper - The ROI of CRMTake advantage of Armanino’s industry-leading Microsoft Dynamics 365 CRM solution built around the needs of semiconductor and fabless semiconductor manufacturers.

As a trusted partner to leading semiconductor manufacturers, Armanino has developed built-in functionality that extends Microsoft Dynamics 365 (formerly Dynamics CRM) to support many of the day-to-day business processes used by high-tech manufacturers. Use these advanced capabilities to improve overall production planning, provide greater visibility and insight to improve profitability and ROI year after year.

Let us bring industry knowledge, Microsoft Dynamics 365 expertise and business strategy to your next project.

In addition to Dynamics 365 for Sales, Marketing, Field Service, PSA and Customer service functionally, Armanino’s Dynamics 365 solution offers semiconductor manufacturers:

Warranty Management, Product Repair And Return Materials Authorization (RMA)
  • Streamline management of return material authorization and field service processes 
  • Automate product and resource tracking 
  • Improve scheduling 
  • Improve RMA tracking 
  • Automate RMA processes to streamline workflow 
  • Enhance reporting and notifications 
Forecast Management
  • Accurately forecast with detailed, global information
  • Automatically track orders over time against trade agreement commitments 
  • Improve coordination among sales, finance, manufacturing and partners
Design Win
  • Gain greater visibility and control of the design win process 
  • Track all sales, engineering and customer service activities that comprise winning a design 
  • Automatically synchronize information with enter­prise planning resource (ERP) system


Semiconductor Manufacturer’s IT Playbook

A guide to ERP, CRM and BI system infrastructure to support compliance, profitability and supply chain excellence.

Download » download 

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With Armanino’s Design Win & Samples Management Solution for Dynamics CRM, companies can more easily manage complex Design Win processes from the initial design collaboration to final product delivery.

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Learn how a leading semiconductor manufacturer is employing Dynamics AX for High Tech Industries to support global operations and better manage complex supply chains.

Warranty Management & Product Repair for Microsoft CRM

Armanino’s Warranty Management and Product Repair Solution for Microsoft CRM is designed to support manufacturers and distributors throughout the product lifecycle.

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