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Microsoft Dynamics 365 for Medical Device Manufacturing

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Microsoft Dynamics 365 ERP and CRM offer a scalable solution to help medical device manufacturers accommodate rapid growth —be it through organic or M&A activity —leverage existing infrastructure and manage complex supply chains, as well as vendor, distributor and client relationships.

Armanino is a Microsoft Dynamics Inner Circle partner, the top one percent of partners in the world, and has worked with startups as well as publicly-traded companies to successfully implement Microsoft Dynamics 365 solutions and address the industry challenges medical device manufacturers encounter around:

Microsoft Dynamics 365 ERP for Medical Device Manufacturing

Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX) offers a scalable solution to help medical device manufacturers accommodate rapid growth —be it through organic or M&A activity —leverage existing infrastructure and manage complex supply chains, as well as vendor, distributor and client relationships.


Microsoft Dynamics 365 CRM for Medical Device Manufacturing

Microsoft Dynamics 365 CRM brings medical device manufactures agile, scalable and robust sales, marketing and customer service tools that can be utilized across single or multiple business divisions at a substantial cost savings.

As a Gold Certified Microsoft Dynamics 365 Partner, Armanino has enabled medical device manufacturers to leverage CRM to better manage vendor, distributor and client relationships, effectively market through complex sales channels and provide excellent customer service by way of managing warranties, issuing RMAs and managing field service activities.


Microsoft Dynamics GP for Medical Device Manufacturing

Select a solution and a Microsoft Dynamics GP Partner that can help you achieve profitable sales margins, quicker time to market, and address your compliance and grant tracking needs.



As an award-winning Microsoft Dynamics 365 partner, Armanino’s team has worked with numerous medical device, pharmaceutical and biotechnology companies. Our industry experts will help you address:

Product Traceability in a Regulated Environment

Armanino’s proprietary inventory control module for Dynamics 365 accurately tracks inventory by lot number or serial number.

  • Items that are tracked by serial number cannot be received, sold, or moved without specifying serial numbers for each item
  • Ensures inventory policies regarding serial numbers are enforced from cradle to grave
  • Install base tracking
  • Integrated warranty management and field service
  • Device history record
  • Revision and item attribute control, from engineering through manufacturing to service management
  • Material master record (MMR) and electronic batch record (EBR) support
Managing Product Defects
  • Return material authorizations (RMA)
  • Replacement parts
  • Warranty management and tracking
  • Field service and install base support
  • Corrective and preventative action (CAPA) / defect analysis tools
  • Advanced quality management
  • Identifying non-conformance
  • Product recall
Supply Chain Management
Gain control of your supply chain with:
  • Improved customer/vendor visibility and collaboration through data sharing and integration options
  • Support for intercompany transactions
  • Increased visibility into WIP tracking
  • Data redundancy elimination
  • Tools for multichannel management
  • Robust demand forecasting capabilities
  • Reduced inventory cost through improved planning
Regulation & FDA Validation Compliant

Armanino’s Life Sciences Industries for Microsoft Dynamics 365 enables compliance with:

  • Food and Drug Administration (FDA) computer system validation
  • 21 CFR Part 11 electronic records and signature
  • Current Good Manufacturing Processes (cGMPs) 3, 4, and 5
  • Health Insurance Portability and Accountability Act (HIPAA)
  • Sarbanes-Oxley Act (US 2002)
  • Data Protection Directive (EU 1989)
  • Hazard Analysis and Critical Control Point (HACCP)
  • Payment Card Industry Data Security Standards (PCI DSS)
  • ISO 9001:2008 & ISO 13485:2003 quality management systems
  • Sunshine Act
Product Lifecycle Management
  • Rapid new product introductions
  • Export compliance
  • Managing end-of-life
  • Expiration and shelf life dates
Seamless Integration

The flexibility of the Dynamics 365 architecture and its ability to integrate not only with other Microsoft products, but countless outside applications, is an attractive option for many companies. Armanino’s integration specialists have deep expertise in helping organizations streamline the handoff of data between in-house and vendor systems, reduce redundancy and automate operations.


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