Armanino’s Continuous Assurance of Response and Excellence (CARE) Support program gives you the peace of mind of knowing that your business solutions will continue running smoothly. CARE provides you with access to our team of experts, including architects, trainers, data model experts, user interface designers and technical support staff, all for a fixed, easy-to-budget monthly fee.
- Continuous consulting support as a service
- Monthly fixed fee subscription
- Defined response time and prioritization
- Access to entire Armanino consulting team with option for a designated lead consultant
- Support logged via an online, incident-based system available 24/7
- Combination of on-site and remote support, system management, education and consulting services
- Application support, preventative maintenance, “what if” scenarios and system monitoring.
- Flexible training time to bring your staff up to speed on a particular software module.
- Annual check-up calls to discern strategy changes, user adoption and solution effectiveness.
- Unlimited support incidents get you the support you need, at no additional cost (per incident guidelines apply).
- Extended support hours (6:00 a.m. to 5:00 p.m. PST).
Armanino CARE Support Simplified
Armanino's CARE Support Program is available for various solutions, including:
- Sage Intacct
- Microsoft Dynamics
- QlikView & QlikSense