Business Solutions

Managed Services Program

The Managed Services program from Armanino is a proactive and strategic approach for managing your technology platforms. Our highly specialized functional experts provide the resources so you can optimize your enterprise resource planning (ERP), customer relationship management (CRM) and financial planning and analysis (FP&A) solutions, with bundled pricing that is cost-effective and predictable.

Our Managed Services program ensures you have a dedicated team for planning, training and Armanino’s Expedition Services. Armanino Expedition Services is how we stay on top of the ever-changing technology landscape to bring innovative and additive solutions to the table. As a Managed Services Client you are prioritized as an account that is actively managed with an assigned Armanino Client Manager. At least once a year, your designated Client Manager will engage in a strategic conversation to help lay out and prioritize you companies’ goals for the upcoming year and bring solutions on how we might be able to help you navigate to achieve your goals.

Taking a proactive approach to on-going support and services secures a process for your organization to quickly address unplanned issues. It saves you associated productivity time and potential costly resolutions while arming your team with the educational training to utilize your solutions to their fullest.

Our Approach
Warranty Management & Product Repair for Dynamics 365 CRM Field Support
Support That Anticipates Your Issues
Proactive support utilizing our expertise in resolving your strategic issues, keeping your system(s) aligned with internal roadmap.
Life Science Industries for Microsoft Dynamics 365 Simplify
Access Our Full Breadth of Knowledge
Working across your technology ecosystem and multiple Armanino practice areas.
Education Consulting Services
Simplify Processes & Reduce Costs
An extension of your team to help you minimize business and systems complexity, access technical and functional expertise, and ensure your applications are supported and optimized,

Managed Services Program for Your Technology Platform(s)

Our Managed Services program is flexible and can include your most important business applications, giving you one support model for your team.

ERP Platforms

Armanino is a Gold Certified Microsoft Dynamics ERP partner, the 2020 Microsoft U.S. Partner of the Year in Business Applications – Modern Finance and Operations, and Sage Intacct’s largest certified VAR partner.

  • Sage Intacct
  • Microsoft Dynamics 365 (F&O, BC and GP)

CRM Platforms

We are a certified Salesforce implementation and AppExchange partner, as well as a Gold Certified Microsoft Dynamics 365 partner.

  • Salesforce
  • Microsoft Dynamics 365 CRM

FP&A Platforms

Armanino has won Workday Adaptive Planning’s Partner of the Year award and is a certified Solver implementation partner.

  • Workday Adaptive Planning
  • Solver
Key Components
We work with you to determine which plan fits your needs, then proactively partner with you to help you get the most out of your engagement. Our tiered packages identify and address your short-term and long-term issues under three pillars.
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Reactive
Address immediate issues within your system, including password resets, user adds/removals, assignment of user roles, user security assignments, web services connections, database and backup management, and production breaks/fixes.
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Proactive
A dedicated managed services lead, planning sessions, system review and academy training ensure you are up to date on the latest features for your technology platforms.
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Strategic
Gain access to the Armanino AI Lab and Armanino Expedition Sessions in strategy and transformation, risk assurance, tax, audit, equity compensation, business intelligence and cybersecurity.
Experts
Ryan Prindiville - Director, Consulting - San Ramon CA | Armanino
Partner
Ryan heads the Strategy and Transformation practice, providing management consulting, assessments and roadmaps for clie...
Jeff Nichols - Partner, Consulting - San Ramon CA | Armanino
Partner

Jeff is a key member of Armanino’s Enterprise Solutions team, helping enterprise companies solve their toughest tech...

Carmel Wynkoop - Partner, Consulting - San Francisco CA | Armanino
Partner
Carmel has over 20 years of experience applying software solutions to solve her clients’ strategic business goals.

San Francisco, CA
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