Armanino Press Release
Press Release

Armanino Named 'Best of Accounting' for Client Service

Firm’s Net Promoter Score Nearly Doubles Accounting Industry Average in Inavero Survey

SAN RAMON, Calif. (August 2, 2016) – Armanino LLP, the largest independent accounting and business consulting firm based in California, today announced it has earned Inavero’s Best of AccountingTM Award for superior client service. Results were based on the firm’s Net Promoter Score (NPS), a customer satisfaction survey used to measure the loyalty that exists between a provider and a business. Net Promoter Scores are used by more than two-thirds of Fortune 1000 companies, and often act as a leading indicator of an organization’s growth.

Armanino is among the Best of Accounting firms, which are those with a 50 or higher NPS, nearly twice as high as the accounting industry’s average NPS of 28. By exceeding this benchmark, Armanino joins customer service giants JetBlue, Amazon, Apple and Mercedes-Benz in being an industry leader committed to providing responsive service to clients.

“The Best of Accounting Award for client satisfaction speaks directly to our core purpose of making a positive impact on the lives of our clients and people,”

said Andy Armanino, managing partner of Armanino LLP. “This is not only a great testament to the firm, but a demonstration of our people and the dedication they have to their clients. This award truly goes beyond our typical accounting industry awards as it is an honor bestowed to us directly from those we serve.”

Armanino’s NPS was based completely on the ratings given to it by its clients. Here is what a few had to say about the firm: “Armanino takes the time to know us well, and also has a deep understanding of the non-profit sector. The team is a joy to work with, and is always proactive, pleasant, and professional,” said Patrick Sweeney, director of finance for the National Writing Project, a nonprofit organization focused on partnering with educators to improve writing and learning for all learners.

“We are 100 percent satisfied with the quality of attesting/auditing service provided by Armanino,” noted Ronald Cheung, accounting manager of Yogurtland Franchising, Inc. “I am more than happy to use Armanino's service again in the future year.”

NPS is just another way to validate Armanino’s strong commitment to its people and desire to help clients achieve their goals. To learn more about Armanino’s Net Promoter Score, visit our results website at:

About ArmaninoLLP

Armanino LLP ( is one of the 25 largest independent accounting and business consulting firms in the nation. Armanino provides an integrated set of audit, tax, business management, consulting and technology solutions to companies in the U.S. and globally. The firm helps clients adapt and change in every stage of business, from startup through rapid growth to the sale of a company. Armanino emphasizes smart technology, leading a cloud revolution of financial, operational, sales and compliance tools that are transforming the way companies do business. The firm extends its global services to more than 100 countries through its membership in Moore Global, one of the world's major accounting and consulting membership organizations. In addition to its core consulting and accounting practices, Armanino operates its division, AMF Media Group (, a media and communications services agency. Its affiliate, Intersect Capital ( is an independent financial planning, wealth and lifestyle management firm.

About Best of AccountingTM

Best of Accounting recognizes accounting firms that have proven high service quality marks based completely on the ratings given to them by their clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality of service to their clients.

® Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.

Stay In Touch

Sign up to stay up-to-date with the latest accounting regulations, best practices, industry news and technology insights to run your business.

Related News & Insights
Latest Updates for Dynamics GP & Cloud Roadmap
Get the latest updates on the future of Dynamics GP.

February 14, 2022 | 10:00 AM - 11:00 AM PT
Blog articles
Listening to our people (plus cocktails and trivia) helps create a culture where all feel safe to be themselves.

January 21, 2022
Regulatory and Industry News Alerts from Armanino
Review the basics on ARPA funding to see whether you should consider partnering with local government to receive funds.

January 21, 2022